Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPREP5005 Mapping and Delivery Guide
Manage teams in the property industry

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CPPREP5005 - Manage teams in the property industry
Description
Employability Skills
Learning Outcomes and Application This unit specifies the skills and knowledge required to manage and evaluate agency teams in the property industry.The unit applies to industry professionals in the property industry. State or territory licensing requirements may apply to this unit.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine team requirements.
  • Analyse and record requirements for teams in a property agency.
  • Develop and record key performance indicators (KPIs) for teams which incorporate agency objectives, targets and are consistent with business strategies.
  • Determine and develop role and responsibility descriptions for each team member.
  • Determine structure of and develop plans for each team.
  • Allocate resources to support attainment of team and agency KPIs.
       
Element: Implement strategies to manage teams.
  • Communicate agency standards, culture and business expectations to teams.
  • Communicate agency team targets and roles to agency staff.
  • Establish and maintain communication within and between teams.
  • Promote balanced participation of team members in discussions and activities.
  • Negotiate work roles of team members to balance team goals, job requirements and team members' individual difference.
       
Element: Manage team performance.
  • Implement strategies to provide training, coaching and mentoring for team members.
  • Implement strategies to address team or individual performance issues and provide constructive feedback.
  • Implement strategies to monitor conduct of teams according to legal requirements and agency policy.
  • Implement conflict resolution processes to support team effectiveness.
  • Review team member's performance and use results in planning individual professional development.
  • Manage and review allocation resources to support attainment of targets and KPIs.
       
Element: Evaluate team performance.
  • Collect, record and use qualitative and quantitative data to evaluate achievement of KPIs.
  • Use evaluation data to determine, record and implement improvements to maximise achievement of KPIs.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Analyse and record requirements for teams in a property agency. 
Develop and record key performance indicators (KPIs) for teams which incorporate agency objectives, targets and are consistent with business strategies. 
Determine and develop role and responsibility descriptions for each team member. 
Determine structure of and develop plans for each team. 
Allocate resources to support attainment of team and agency KPIs. 
Communicate agency standards, culture and business expectations to teams. 
Communicate agency team targets and roles to agency staff. 
Establish and maintain communication within and between teams. 
Promote balanced participation of team members in discussions and activities. 
Negotiate work roles of team members to balance team goals, job requirements and team members' individual difference. 
Implement strategies to provide training, coaching and mentoring for team members. 
Implement strategies to address team or individual performance issues and provide constructive feedback. 
Implement strategies to monitor conduct of teams according to legal requirements and agency policy. 
Implement conflict resolution processes to support team effectiveness. 
Review team member's performance and use results in planning individual professional development. 
Manage and review allocation resources to support attainment of targets and KPIs. 
Collect, record and use qualitative and quantitative data to evaluate achievement of KPIs. 
Use evaluation data to determine, record and implement improvements to maximise achievement of KPIs. 

Forms

Assessment Cover Sheet

CPPREP5005 - Manage teams in the property industry
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPREP5005 - Manage teams in the property industry

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: